Privacy Policy

1. Scope and Purpose

SRI BLOOM ("we", "us", "our") values your privacy. This Privacy Policy explains how we collect, use, store, and safeguard personal information when you visit our website, place orders, or contact our support team.

This policy applies to all customer-facing services operated by SRI BLOOM, including website browsing, checkout, inquiries, newsletter subscriptions, and support communications.

2. Data We Collect

3. How We Use Your Data

• To process and fulfill orders, returns, and shipping updates.
• To provide customer support and respond to inquiries quickly.
• To personalize product recommendations and routine guidance.
• To improve website performance, usability, and product discovery.
• To send relevant updates, offers, and policy notices when permitted.
• To detect misuse, fraud, and unauthorized activity on our services.

4. Sharing and Third-Party Processors

We only share information with trusted providers required to operate our services, such as payment processors, logistics partners, analytics tools, and communication platforms.

These providers process data under contractual safeguards and may only use your information to deliver services on our behalf.

5. Retention and Security

We retain data only as long as needed for order fulfillment, legal compliance, dispute resolution, and service improvement. Security controls include access restriction, encryption in transit, and periodic internal reviews of processing practices.

6. Your Rights and Choices

You may request to access, update, correct, or delete your personal information.

• Request a copy of data associated with your account or orders.
• Ask us to correct inaccurate information.
• Withdraw marketing consent at any time.
• Request deletion where legally applicable.

For privacy rights requests, email us at privacy@sribloom.com.

7. Cookies and Tracking

We use essential and performance cookies to maintain site functionality and improve user experience. You may manage non-essential cookies through browser settings.

8. Updates to This Policy

We may update this Privacy Policy from time to time. When material changes are made, we will revise the “Last Updated” date and publish the updated version on this page.